FAQs

We ship continuously throughout the year. Please note that we follow the USPS Holiday shipping schedule. If they are open, then so are we (with a few rare exceptions). USPS is closed on the following days:

New Year’s Day
Martin Luther King, Jr. birthday
Presidents Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans’ Day
Thanksgiving Day
Christmas Day

Source: USPS.COM

Not satisfied with the quality of our products?

We’re sorry that they didn’t meet your expectations! – We can accept returns up to two weeks (14 days) after delivery. Please contact our customer-service through the Contact Us webpage if you plan to return a product. All products must be returned before a replacement or refund is provided. Please reach out to us through the Contact Us page on our website and we will walk you through the easy process. We urge you to buy a sample pack to test out any products before making a larger order. Our sample packs always reflect the inventory that is in production at that time.

Return/Replacement Terms

1oz – 4oz

No more than 25% of the product may be missing when the product is sent back.

8oz – 1kg

No more than 10% of the product may be missing for return to be accepted

Login to your account to shop our entire product selection.